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 Driver CPC Training in South London

New dates and course times!

Now Weekend Courses Available too!

BOOK ONLINE NOW! Choose your day…

 

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dqc frontCivilised Cars are pleased to announce we are now an accredited CPC Training Centre in South London. We start our courses with immediate effect and recommend all of our drivers to enrol in order to receive your Driver Qualification Card and CPC Certification.

What Is CPC Driver Certification and Who Needs It?

Under a new European Union Directive, professional bus, coach and lorry drivers need to hold a Driver CPC (Driver Certificate of Professional Competence) in addition to a vocational driving licence. Any drivers of lorries over 3.5 tonnes and minibuses with 9 seats or more must usually obtain a Driver CPC.

At Civilised Car Hire we aim to train all our drivers to a standard of excellence and this course will cover 5 topics:

  • Laws of the Road
  • Driving Efficiently
  • The Importance of Customer Service
  • Dealing with On-road Occurrences
  • Tachograph Regulations

 

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LAWS OF THE ROAD
Regulations on the road are forever changing and updating due to the sheer numbers of vehicles on the road and thus increases in safety and awareness. Road laws are there to guide and protect all road users to make the environment a safer place. This course will enable you understand the importance, necessity and basic legal obligations of road traffic laws.
The course contents include:
  • The ‘who’s who’ of Road Traffic Law
  • The Highway Code
  • Driving licences: entitlements, renewals and offence codes
  • The Operator Licence and the Operators Compliance Risk Score
  • Vehicle safety, weights and dimensions
Outcome
 Drivers will have gain a firm understanding of basic Road Traffic Law and examine a wide range of rules that must be adhered to whilst out on the road.

Course duration: 7 hours

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DRIVING EFFICIENTLY

Carbon Foot Print? Eco Friendly? Protect the Environment? – All buzz words of the current time and driving efficiently is a solution to all these scenarios. Employers are under increasing pressure to tackle these measures and this module will provide drivers with a range of effective and easily adopted techniques to help the
drive in a safer and more fuel efficient manner. 

The course contents include:
  • Why is fuel efficiency so important?
  • What to do before you set off
  • What to do whilst out driving
  • What to do when back at base
Outcome
  Drivers will be able to demonstrate an awareness of the foundations and key principles of fuel efficient driving. Also helping drivers and in turn companies reach new fuel economic savings over a period of time.  
Dates

Call today to book 0778 688 4867

Course duration: 7 hours

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THE IMPORTANCE OF CUSTOMER SERVICE

‘You are the First representation of your Company’. Customer service is paramount in the industry of Professional Drivers. It leads onto repeat business, recommendations and valuable testimonials. Customer service is an additional facet to a successful driving career. 

The course contents include:
  • What is exceptional customer service?
  • Understanding the value of good customer service
  • Understanding your customers and their expectations
  • Customer service – good and bad examples
  • Positive communication skills
Outcome
Drivers will gain a clear understanding of their role in delivering excellent customer service. Covering importance of taking a proactive approach, and understand the wide range of people who actually benefit from service excellence.  
Dates

Call today to book 0778 688 4867

Course duration: 7 hours

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DEALING WITH ON-ROAD OCCURRENCES
What to do if there is an accident – Knowledge on how to deal with on-road occurrences whether it be a delay, an accident or a VOSA check is vital for the professional driver. 
The course contents include:
  • Dealing with accidents and emergencies
  • Personal safety and security
  • Dealing with roadside conflict and road
    related stress
  • How to handle a roadside check
Outcome
Drivers will be able to identify the legal implications and obligations of the varied circumstances that can arise whilst driving commercially and have a clearer understanding of how to deal with them.

Course duration: 7 hours

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TACHOGRAPH REGULATIONS

The regulations surrounding tachographs covering the introduction of digital tachographs 

The course contents include:

Why the digital tachograph was introduced.

  • The vehicle unit (VU), mode selection and on-screen messages
  • Time management and logging on and off
  • Manual entries and mixed tachograph operation
  • Video and simulator exercises
  • Tachograph cards (including lost, stolen, damaged and malfunctioning cards)
Outcome
 To refresh drivers on laws governing tachograph use. Understanding the workings of the digital tachograph.
Dates

Call today to book 0778 688 4867

Course duration: 7 hours

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The cost of the Driver CPC Training at our South London Training Centre is £65 per 7-hour course. Each driver must complete all courses (totalling 35 hours) to gain the CPC and DQC entitlement.

Please note this course is for Category D Licence drivers. If you would like to enrol on this course but do not have a Cat D licence please call 0778 688 4867 for further advice on this matter.

 

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Range Rover HSE D350 MY22
Apr 11, 2022
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Civillised Car Hire
Camberwell Trading Estate
117-119 Denmark Road
London SE5 9LB